Dental services
General dentistry
Cosmetic dentistry
Restorative dentistry
Orthodontics
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What our patients say
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Ready for a healthier, brighter smile?
Frequently asked questions
Are you accepting new patients?
Absolutely. We’re always welcoming new patients, whether you’re new to the area or simply looking for a change in care. We treat patients of all ages and offer both general and specialist services in one place.
Do you accept health insurance?
Yes, we accept all major health funds. We are able to process on the spot HICAPS claims for immediate health fund rebates. We also accept Veterans’ Affairs vouchers, however we no longer accept Southern Area Health vouchers.
For information about our recent health fund preferred provider changes, click here >
How much does a dental check-up cost?
The cost of a dental check-up depends on the type of appointment and whether any additional treatments are needed. We believe in fair pricing and transparent communication. Before starting any treatment, we’ll walk you through the expected costs and help you understand what’s covered by your insurance.
How often do I need to come to Yass Valley Dental?
We recommend visiting us every 6 to 12 months for a check-up and clean. Regular visits help us catch any issues early and keep your teeth and gums healthy. Our team will tailor a schedule based on your individual needs.
Do you offer emergency dental appointments?
Yes, we reserve time each day for dental emergencies. Whether it’s a toothache, cracked tooth, or swelling, our team is prepared to help quickly. If you need urgent dental care, please call us as early in the day as possible so we can arrange the fastest available appointment.
Are you available after hours and weekends?
Our practices are both open Saturdays from 8.30am to 12.30pm (except long weekends). In an emergency, please contact your local hospital for assistance.
Do you offer payment plans?
Yes, we do. At Yass Valley Dental, we offer flexible payment plans to help make dental care more manageable. Our team is here to discuss the options and find a solution that suits your needs.
Our payment plan partners are Zippay, Afterpay and TLC.
When is payment required?
Payment is requested on the day of your appointment. For more comprehensive treatments we have several payment options available including plans through TLC, Zippay and Afterpay. Please contact us to discuss your payment choices.
Is teeth whitening safe when done at the dentist?
Yes, professional teeth whitening at a dental clinic is both safe and effective. We use trusted products that are designed to brighten your smile while protecting the enamel. Unlike over-the-counter kits, our treatments are tailored to your specific needs, with results you can see after one session.
When should I bring my child to the dentist for the first time?
We recommend bringing your child for their first dental visit by age one or when their first tooth appears—whichever comes first. Early visits help your child feel comfortable at the dentist and allow us to check their oral development from the start.
Do you offer the child dental benefit scheme?
Yes we do. The Child Dental Benefits Schedule (CDBS) is a scheme run by Medicare that provides eligible children with up to $1,132 over 2 calendar years to pay for a range of dental services. Yass Valley Dental offer CDBS to all eligible children, and we bulk bill on the day of your child’s appointment, to check if you are eligible please click below.
What is a preferred provider?
Preferred providers are dental clinics that enter into agreements with private health insurance companies. These agreements typically involve a predetermined fee schedule and treatment limitations set by the health fund. For patients, this can lead to lower out-of-pocket expenses; however, it may also result in fewer options for dental treatment. As an independent private dental clinic, Yass Valley Dental can customize your dental care to meet your individual needs rather than being constrained by health fund agreements.
Why are we no longer a preferred provider for HCF and Bupa?
At Yass Valley Dental, YOU are our top priority, and we appreciate your commitment to us. Our dentists and clinicians are dedicated professionals who take the time to understand your needs. By opting out of preferred provider agreements, we can ensure that you receive the best personalised care without the restrictions imposed by health funds. As a private dental practice, we believe that offering a wide range of treatment options is essential for delivering the best care to our patients.
Can I still claim through HCF and BUPA?
Absolutely! You can still receive a health fund rebate when you visit us, although the amounts may vary. Claiming through HICAPS will continue to be available on the day of your appointment; however, this change may affect your gap payment or out-of-pocket expenses. The benefits you can claim at Yass Valley Dental will depend on the coverage provided by your health fund. Our team is always ready to assist you to ensure a smooth transition.
Can I claim through any other health funds?
Yes, we accept claims for all major health funds. We can process on the spot HICAPS claims for immediate health fund rebates. Depending on your level of health fund cover, a gap payment may apply for treatment costs.
Does this change what treatment is available to me?
Not at all! Our clinicians and staff are committed to providing you with the highest quality dental care using state-of-the-art technology and services. This commitment will remain our top priority.
More questions?
Our friendly team is always available to answer any questions you may have regarding this change. You can contact us by phone, email, or by visiting either of our locations.
